The best Side of Telus customer service
The best Side of Telus customer service
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I've had troubles Using the Tech Support for the home Web at the same time so tricky we invested around an hour addressing an issue. I’ve been getting for months and months.
These brokers working versus Telus Rewards, rather than maintaining the previous loyal customers they make them disappear to search for other service provider
On the other hand, the ideal just transpired. Right after talking to Telus organization, I was not happy with the system made available and questioned to become tranferred on the LOYALTY dept. She adjusted the cost of the data plan but elevated the price of the cellphone for any net of -$1. WHAT A JOKE!!!
@chris14 I needed to apparent up some inaccurate facts. We will repair service TELUS owned downed traces at no charge. We will only get rid of the road totally for construction/renovation functions but there is a payment involved. We despatched you A personal information in case you want to maneuver forward with either scenario.
• I at first renewed my deal following Talking having an agent named Abdul, who gave me a offer which i recognized, even though it couldn’t match a proposal from Rogers.
I understand it is very discouraging for the reason that I am in the exact same situation, even though it is actually with regards to the Television signal which has been misplaced.
I wasn't telling but trying to speak to him but he obtained mad and hung up. This really is absurd and very horrible customer service. I is going to be pulling my two strains from Telus . If this is the customer service individuals are receiving out of your reps than you need to supply it elsewhere. I have already been with Telus for approximately fourteen yrs and It can be fairly sad that it has arrive at this . Considering these threads and opinions still left by others it appears I'm not the only 1.
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I had to Call CS right now with Chat and also the Office I want to speak to is simply out there by mobile phone. The CS on Chat arranged a call again at an agreed upon time slot. When that Office referred to as me afterwards I bought all the things sorted out.
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My expert helped me with my issue and answered all of my follow-up queries. You may have the most effective individuals Operating for yourself!
I want a call from a person who has some choice making electric power on how I'm able to close my accounts and become done with Telus.
The TELUS crew acknowledges that our do the job spans numerous Territories and Treaty locations and we're grateful for the standard Knowledge Keepers and Elders who are with us nowadays, whoever has absent prior to us as well as youth that inspire us.
Expert was extremely useful. I used to be having quite pissed off as almost nothing appeared to be Performing. He walked me by way of the procedure with basic Recommendations. And it lastly worked. Fantastic job!
That is a large waste of time and only produces a really frustrated customer right telus billing support before they get to speak to the CSR and now the CSR has to manage an previously stressed for their limit customer.